Payment Statuses

The Contractor Home and Search pages will reflect the contract’s current contract payment status and will be consistently reflected on all pages that display payment status information. The table below defines each payment status.

Status Definition

Paid

Pay.gov Payments: Contractor has made a payment and received settlement confirmation from Pay.gov.

ACH Payments outside of Pay.gov: Contractor has made a payment to VA Finance and GSA received settlement confirmation from VA.

Paper Check Payments: Contractor has made a payment to VA Finance and GSA received settlement confirmation from VA.

If a Contractor reports "Zero" sales, the payment status is updated to "Paid".

Pending

Contractor made a payment via Pay.gov but has not received settlement confirmation from Pay.gov.

Note: This status will only apply to payments provided through Pay.gov. Direct ACH payments between a contractor and VA finance & paper check payments sent directly to VA finance will never display this status.

Unpaid

Contractor has reported sales data and has a quarterly fee balance for the period but has not initiated a payment.

Past Due

If a Contractor has not paid the fee balance by the due date, or GSA has not received a payment record from VA finance, then the payment will be marked Past Due.

If the Contractor makes an adjustment after the payment due date to previously submitted sales data which results in increased IFF, this balance will be considered Past Due immediately.

Failed

Contractor initiated the payment, and received failed payment information from the Pay.gov settlement confirmation.

Note: This status will only apply to payments provided through Pay.gov. Direct ACH payments between a contractor and VA finance & paper check payments sent directly to VA finance will never display this status.